Q1:Does the NTU Student Counseling Center (SCC) provide counseling services for faculty and staff members?

  • The Center provides services to students with a valid NTU student status (including those on a leave of absence). If faculty or staff members require counseling support, please refer to the Employee Assistance Program (EAP).

Q2: How do I recognize signs of mental health issues in students? How do I care for them?

  • Faculty members can show appropriate concern through routine interactions, such as class attendance, student-advisor gatherings, extracurricular activities, group projects, or individual conversations. We encourage listening to students' thoughts with an open and non-judgmental attitude.
  • It is an ideal time to reach out when you notice significant changes in a student's academic performance, interpersonal interactions, or emotional behavior. Signs may include a sudden drop in grades, frequent absences from class or exams, missing assignments, or becoming increasingly withdrawn.

Q3:How do I refer students to counseling if I believe it might be helpful for them to speak with a professional counselor at the Counseling Center?

  • The Counseling Center operates on an appointment basis. Teachers are encouraged to guide students to use our Online Booking System.
  • If you are willing, you may accompany the student to the Center or ask if they would like a counselor to reach out to them. For further information or to discuss a specific student’s situation, please contact the counselor assigned to your college.

Q4:My students have/had been to the Counseling Center. What else can I do for them?

  • Continuous care from a student's support system is vital. Even if a student is receiving professional counseling, teachers can still play a crucial role by staying attentive and showing ongoing concern during daily interactions.

Q5:May I know what are being discussed during my student’s sessions?

  • In accordance with relevant laws and professional codes of ethics, the Counseling Center cannot disclose whether a student is attending sessions or any content from those sessions without the student’s explicit consent. This policy also applies to students who have been referred by their teachers.

Q6: If I want to acquire counseling knowledge and obtain school counseling resources to enhance teacher-student interactions, where can I get such information?

  • The Counseling Center hosts 'Partner Teacher' workshops for faculty and staff every semester, covering topics such as student support, resource networking, and self-care. If you are interested in learning more about the Center's resources and services, please feel free to consult with the designated counselor for your college.

Q7:Students are diagnosed with depression. What should I do if they get low grades?

  • Faculty members can try to explain academic policies in a gentle yet firm manner, while simultaneously encouraging the student to seek professional help from counseling services. While academic regulations have their necessary limits, your ongoing concern and support can make a significant difference.

Q8:When I see counseling needs from a student, can I ask SCC counselor to contact the student directly?

  • Supporting a student’s transition to counseling involves various considerations based on their specific needs. Rather than a direct cold call, we suggest that faculty members consult with our departmental counselors to determine the most appropriate way to offer care together.

Q9:A student said he has depression. Does he need to take medicine? How do I know if he is faking it?

  • Intervention approaches vary depending on the individual's situation, and may include supportive conversations, counseling sessions, or a combination of medication. We suggest that faculty members first try to understand the student's situation and difficulties with an open and non-judgmental attitude.

Q10: I am worried that a student is at risk for harming self or others. What should I do?

  • Intervention approaches vary depending on the specific case. Faculty members can contact the designated counselor for your college to help connect the student with the necessary resources. However, if there is an immediate safety concern, please contact the Student Safety Center or the Campus Security immediately.


 

 

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